Welcome to Dink! Pickle Daily (“DPD”). This Terms and Conditions (“T&C”) agreement governs your use of the DPD website and services, including court bookings, equipment rentals, and customer support. By accessing or using our website or facilities, you accept the terms outlined in this T&C agreement. If you do not agree, please refrain from using our services.
Introduction
Dink! Pickle Daily (DPD) is a premier pickleball court facility located in Petaling Jaya, Selangor, Malaysia. We provide state-of-the-art pickleball courts for rental alongside equipment such as paddles and balls. Court bookings may be made online via our website or in person over the counter.
Our services are open to pickleball enthusiasts of all levels and aim to foster a welcoming, community-oriented environment. To use our courts or services, you must agree to abide by the terms outlined here.
Court Reservations & Payments
Court bookings must be made in advance through our website. Payment must be made at the time of booking unless otherwise stated. No-shows or late arrivals may result in forfeited booking fees.
Cancellation Policy
All cancellation requests must be submitted via DPD’s WhatsApp Live Chat. No other cancellation methods (e.g., email, in-person) will be accepted.
12-Hour Cancellation Rule:
- If a cancellation request is made at least 12 hours or more before the booking time, the booking will be canceled manually by DPD’s admin team. The refunded amount will be processed as court credit and will be available for future bookings.
- No cancellations or refunds or rescheduling are permitted for requests made within 12 hours of the booking time.
Refunds via Court Credit:
All applicable refunds will be issued as court credit, which may only be used for future bookings at DPD. Store credit is non-transferable and non-redeemable for cash.
Player Conduct & Safety
All players and visitors must adhere to court rules and etiquette. Proper sports attire and non-marking shoes are required. Any misconduct, including harassment, violence, or damage to property, may result in expulsion and legal action.
Disclaimers and Limitation of Liability
- DPD disclaims liability for injuries, accidents, or personal property loss occurring on its premises. Users acknowledge and agree to use the facilities at their own risk.
- DPD shall not be held responsible for disruptions or delays caused by unforeseen circumstances including, but not limited to, weather conditions, power outages, or acts of God.
- Pricing, court availability, and operational terms may be revised periodically. Users are expected to check the Terms and Conditions for updated information prior to booking.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising under this agreement shall exclusively fall under the jurisdiction of the courts of Malaysia.
By using DPD’s website or facilities, you signify your understanding and acceptance of these Terms and Conditions. For inquiries or more information, please speak with our staff at DPD, or contact us via WhatsApp .
Thank you for choosing Dink! Pickle Daily. We strive to make your pickleball experience both memorable and enjoyable!